Returns & Exchanges
4 - 6 business days
Not currently available
If you are not entirely satisfied with your purchase simply return the item in the condition supplied with your order summary or receipt, within 30 working days of receipt. If you wish to purchase a replacement item please include details with your return. There is no shipping charge for replacement items.
Full instructions on how to return will be included with your package.
There are two ways to make a return:
1. In store
– simply visit one of stores
for a quick and easy refund
2. By mail
– send your return to:
Long Tall Sally
3620 Royal South Parkway
We endeavour to process your returns as quickly as possible but please allow up to 14 days. You will be emailed when the refund has been completed.
Sale Returns Policy
We operate a policy of no return or exchange on Sale items purchased instore. Sale items purchased online may be returned in the condition supplied, with the tags attached and your order summary or receipt, within 30 working days of parcel delivery.
Swimwear Returns Policy
All swimwear must have the hypo-allergenic liner intact and all tags attached in order for your return to be processed.