Security & Privacy


Website Security
Email Address
Unsubscribing from emails and mail
Telephone number
Correspondence with Long Tall Sally
Cookies

Website Security

At Long Tall Sally the security of your personal details is our utmost concern - that is why we have taken a number of measures to ensure your details are protected.

We use the most up to date security system and it has been verified by the USERTRUST NETWORK, a certificate of authority you can trust for this purpose. We don't keep your details online, our website uses a SSL encrypted secure internet connection to protect your personal and payment details. This means all the details you supply and any responses are encrypted before they are sent over the internet.

To check that you are in a secure area of our website look at the bottom right corner of your browser or alongside the address bar and you will see a closed padlock or an unbroken key.

If you are still not confident shopping via the internet, please call us on 1-877-217-4084 to place your order over the phone.


Personal Data and Privacy

Email & Contact Address

When you register with us you will be asked to select if you would like us to contact you with product and promotions news. If you select this option we will contact you with regards to Long Tall Sally products, promotions and for research purposes.

You will also be asked if you would like to be contacted from carefully selected third parties. If you select this you could be contacted with regards to other companies products and promotions.

If you do not select either of these options we will only contact you with any query specific to your order.

If you would like to change your preference for communication at any time login in to your account and update your preferences, alternatively please email  customercare@longtallsally.com and we will amend your details accordingly.


Unsubscribing from Emails and Post

If you would like to stop receiving emails or catalogues from Long Tall Sally please email unsubscribe@longtallsally.co.uk where we will amend your details accordingly.


Telephone Number

We keep a secure database with all our customers telephone numbers so that we can contact you quickly if there is a query on your order.


Correspondence with Long Tall Sally

We keep a record of any correspondence you send us including email messages as this helps us to track any problems or concerns you may have. We keep a record of your purchases so that we can deal quickly with any issue you may have about your order.

To assist with training and to maintain and improve our customer service we sometimes record incoming telephone calls.


Cookies

Cookies are small text files that websites can send to your computer.

When you visit our website we send you a cookie as it makes the interaction between the user and website faster and easier by allowing us to remember your registration details and make shopping online easier.